Refund policy
Last Updated: 10/04/2026
At Busy Life Keto, we want to ensure you have a positive experience with our digital guides. Because our products are digital goods delivered via Internet download, we offer a 30-day return policy under the following conditions.
1. 30-Day Satisfaction Window
You have 30 days from the date of purchase to request a refund. To be eligible, please provide your receipt or proof of purchase.
2. Eligibility for Refunds
Since our products are digital and cannot be "returned" in the traditional sense, refunds are typically granted if:
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You are unable to download the file due to a technical issue on our end.
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The digital file is corrupted or defective.
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The content of the product does not match the description provided on the product page.
3. How to Start a Refund Request
To start a refund, contact us at support@busylifeketo.com. Please include your order number and a brief explanation of the issue.
4. Non-Returnable Items
Because these are instant downloads, we cannot offer refunds once the 30-day window has passed. We also do not offer refunds on:
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Sale items or gift cards.
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Products that have been fully downloaded and accessed if the reason is "change of mind."
5. European Union 14-Day Cooling-Off Period
Notwithstanding the above, if you are a resident of the European Union, you have the right to cancel your order within 14 days of purchase for a full refund, provided that you have not yet started downloading or streaming the digital content.
6. Processing Your Refund
Once your request is approved, we will process your refund to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund to your account.
7. Contact Information
For any questions regarding your purchase or this policy, please reach out to us:
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Email: support@busylifeketo.com
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Business Address: S-9/23, Jogabai Extension, Jaamia Nagar, Okhla, New Delhi Delhi 110025, India
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Phone: +919458638272